|Before beginning any OD intervention, it is important to
conduct an assessment. There are many kinds of assessments that are
used in organizational development.
Assessment of and ROI of
Training Programs including
Kirkpatrick's Four Levels of Training Evaluation.
How Developmental is Your Culture? from Promoting
a Development Culture in Your Organization
Books about OD and HR Assessment
HR Scorecard: Linking People, Strategy, and Performance
Becker, Huslid, and
This very data-rich books shows how
high performing HR departments and low-performing HR department
differ in their practices, and how to create a scorecard to
measure how your HR practices align with your strategies.
Gives practical tips on how to make your measurements useful
and understandable. If you are a measurement junkie
you will love this book.
to Measure HR Management
can be measured, and Jac Fitz-Enz tells you how. A real jewel will
be useful in a world where we are expected to produce results in areas
that are hardest to measure.
Human Capital Edge: 21 People Management Practices Your Company Must
Implement (Or Avoid) To Maximize Shareholder Value
N. Pfau Phd, Ira T. Kay Phd
This book, based on a study of 750
large, publicly traded companies, shows how human capital effects
a Development Culture in Your Organization: Using Career Development As a
Change Agent -- Peggy Simonsen.
One of my favorites. Very informative and easy read. Covers the need for a development
culture, how to design such a culture, and how to evaluate the
ROI of Human Capital
Fitz-Enz. The guru of HR measurement shows how your OD interventions
can be measured down to the ROI level. HR magazine says "
an important new business book....This work will be invaluable as a framework for executive dialog on HR issues."
A New Vision for Human Resources
by Jac Fitz-Enz, Jack J. Phillips
The authors argue that many of our best organizations have come to realize that people are the only dynamic asset in the mix and that Human Resource professionals must begin to align their goals with those of their company.
by Marvin Ross Weisbord (Preface)
Diagnosis and Assessment
by Michael I. Harrison, Arie Shirom
and Changing Organizational Culture
by Kim S. Cameron, Robert E.
Break All the Rules, What the World's Greatest Managers Do Differently
Accountability in Human Resource Management
by Jack J. Phillips
Change Readiness Assessments
Training Programs: The Four Levels.
Donald L. Kirkpatrick. This is THE definitive text on evaluation and
training ROI. If you only read one book on the subject, pick this
1: Measure Reaction
(questionnaires, interviews, focus groups, opinion surveys)
2: Measure Learning
(pretest and posttest)
3: Measure Behavioral
Changes (post-test to
learners manager 6-12 months after learning)
4: Measure Results
(one year after learning)
about Kirkpatricks Four Levels of Evaluation
TRAINING EVALUATION TO OUTCOME ASSESSMENT:
Performance Training and Human Resource Services
Training ROI and Impact
times and changing methods of evaluating training
BEST PRACTICES - Training Evaluation Efforts
the success of training
Performance Improvement May/June 1998 Executive Summaries
It Worth The Cost? Calculating the ROI of Training
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