| Before beginning any OD intervention, it is important to
conduct an assessment. There are many kinds of assessments that are
used in organizational development.
Assessment of and ROI of
Training Programs including
Kirkpatrick's Four Levels of Training Evaluation.
Saratoga
Institute assessments
How Developmental is Your Culture? from Promoting
a Development Culture in Your Organization
Books about OD and HR Assessment
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The
HR Scorecard: Linking People, Strategy, and Performance
--
Becker, Huslid, and
Dave Ulrich.
This very data-rich books shows how
high performing HR departments and low-performing HR department
differ in their practices, and how to create a scorecard to
measure how your HR practices align with your strategies.
Gives practical tips on how to make your measurements useful
and understandable. If you are a measurement junkie
you will love this book. |

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How
to Measure HR Management
Everything
can be measured, and Jac Fitz-Enz tells you how. A real jewel will
be useful in a world where we are expected to produce results in areas
that are hardest to measure. |

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The
Human Capital Edge: 21 People Management Practices Your Company Must
Implement (Or Avoid) To Maximize Shareholder Value
by Bruce
N. Pfau Phd, Ira T. Kay Phd
This book, based on a study of 750
large, publicly traded companies, shows how human capital effects
shareholder return. |
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Promoting
a Development Culture in Your Organization: Using Career Development As a
Change Agent -- Peggy Simonsen.
One of my favorites. Very informative and easy read. Covers the need for a development
culture, how to design such a culture, and how to evaluate the
process. see
more |
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The
ROI of Human Capital
by Jac
Fitz-Enz. The guru of HR measurement shows how your OD interventions
can be measured down to the ROI level. HR magazine says "
an important new business book....This work will be invaluable as a framework for executive dialog on HR issues." |
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A New Vision for Human Resources
by Jac Fitz-Enz, Jack J. Phillips
The authors argue that many of our best organizations have come to realize that people are the only dynamic asset in the mix and that Human Resource professionals must begin to align their goals with those of their company.
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Organizational Diagnosis
by Marvin Ross Weisbord (Preface) |
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Organizational
Diagnosis and Assessment
by Michael I. Harrison, Arie Shirom |
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Diagnosing
and Changing Organizational Culture
by Kim S. Cameron, Robert E.
Quinn |
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First,
Break All the Rules, What the World's Greatest Managers Do Differently
Accountability in Human Resource Management
by Jack J. Phillips
Change Readiness Assessments
wmbridges.com/
refresher.com/
beyondresistance.com/
scripps.com
das.state.ne.us/
uals.co.uk/
performanceprograms.com
softscape.com
sei.cmu.edu/asta/tt.change.html
wjinst.com/article3.html
tech.purdue.edu
thenationalacademy.org/
kpmg.bg/
careercontrol.com/
changecycle.com/
e-Learning
Readiness Assessments
learningcircuits.org/nov2000/chapnick.html
sdccdonline.net/assess.htm
tricounty.tec.sc.us/distancelearning/dlquiz.htm
online.durhamtech.edu/checklist.cfm
virtual.cpcc.edu/readiness/index.asp
mediapro.com/html/resources/readiness.html
deakinprime.com/pdf/elearning.pdf
ROI
of Training
Evaluating
Training Programs: The Four Levels.
Donald L. Kirkpatrick. This is THE definitive text on evaluation and
training ROI. If you only read one book on the subject, pick this
one.
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Level
1: Measure Reaction
(questionnaires, interviews, focus groups, opinion surveys) |
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Level
2: Measure Learning
(pretest and posttest) |
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Level
3: Measure Behavioral
Changes (post-test to
learners manager 6-12 months after learning) |
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Level
4: Measure Results
(one year after learning) |
Links
about Kirkpatricks Four Levels of Evaluation
ASTDs
Evaluation/ROI Community
Beyond
ROI
FROM
TRAINING EVALUATION TO OUTCOME ASSESSMENT:
Fox
Performance Training and Human Resource Services
Measuring
Training ROI and Impact
Changing
times and changing methods of evaluating training
IPMA
BEST PRACTICES - Training Evaluation Efforts
Measure
the success of training
ISPI:
Performance Improvement May/June 1998 Executive Summaries
Levels
of Learning
Evaluating
Training
Is
It Worth The Cost? Calculating the ROI of Training
Please make suggestions to suggestions@odportal.com |