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Daniel
Goleman's international bestseller Emotional Intelligence forever
changed our concept of "being smart," showing how emotional intelligence (EI)-how
we handle ourselves and our relationships-can determine life success more
than IQ. Then, Working with Emotional Intelligence revealed how
stellar career performance also depends on EI.
Now, Goleman
teams with renowned EI researchers Richard Boyatzis and Annie McKee to
explore the role of emotional intelligence in leadership. Unveiling
neuroscientific links between organizational success or failure and "primal
leadership," the authors argue that a leader's emotions are contagious. If a
leader resonates energy and enthusiasm, an organization thrives; if a leader
spreads negativity and dissonance, it flounders. This breakthrough concept
charges leaders with driving emotions in the right direction to have a
positive impact on earnings or strategy.
Drawing from
decades of analysis within world-class organizations, the authors show that
resonant leaders-whether CEOs or managers, coaches or politicians-excel not
just through skill and smarts, but by connecting with others using EI
competencies like empathy and self-awareness. And they employ up to six
leadership styles-from visionary to coaching to pacesetting-fluidly
interchanging them as the situation demands.
The authors
identify a proven process through which leaders can learn to:
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Assess, develop, and sustain personal EI competencies over
time |
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Inspire and motivate people |
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Cultivate resonant leadership throughout teams and
organizations |
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Leverage resonance to increase bottom-line performance |
The book no
leader in any walk of life can afford to miss, this unforgettable work
transforms the art of leadership into the science of results.
From
USA Today
Now,
here is a concept that every new (and old) boss should take to heart: The
duty of a leader is to prime positive feelings in workers..... clear,
concise writing style is helpful in explaining complex processes in
easy-to-understand language....Goleman, Boyatzis and McKee have turned a
difficult trick: attacking a tired subject in an invigorating way.
From
Publishers Weekly
"The
fundamental task of leaders... is to prime good feeling in those they lead.
That occurs when a leader creates resonance a reservoir of positivity that
unleashes the best in people. At its root, then, the primal job of
leadership is emotional." So argue Goleman (Emotional Intelligence) and EI
(emotional intelligence) experts Boyatzis and McKee. They use the word
"primal" not only in its original sense, but also to stress that making
employees feel good (i.e., inspired and empowered) is the job a leader
should do first. To prove that the need to lead and to respond to leadership
is innate, the authors cite numerous biological studies of how people learn
and react to situations (e.g., an executive's use of innate self-awareness
helps her to be open to criticism). And to demonstrate the importance of
emotion to leadership, they note countless examples of different types of
leaders in similar situations, and point out that the ones who get their
employees emotionally engaged accomplish far more. Perhaps most intriguing
is the brief appendix, where the authors compare the importance of IQ and EI
in determining a leader's effectiveness. Their conclusion that EI is more
important isn't surprising, but their reasoning is. Since one has to be
fairly smart to be a senior manager, IQ among top managers doesn't vary
widely. However, EI does. Thus, the authors argue, those managers with
higher EI will be more successful. (Mar. 11) Forecast: Goleman already has a
legion of fans from his early books on EI. His publisher is banking on his
fame; the house has planned a $250,000 campaign and a 100,000 first
printing. Copyright 2001 Cahners Business Information.
From
Library Journal
Goleman
(Emotional Intelligence) teams with Richard E. Boyatzis (Weatherhead Sch. of
Management, Case Western Reserve) and Annie McKee (Management Development
Services, North America, Hay Group) to focus on the relationship between
Emotional Intelligence (EI) and successful leadership. The authors define EI
as handling one's emotions well when dealing with others and go on to
describe how EI makes good leaders. Throughout, the authors talk about
leaders exhibiting "resonance," defined as bringing out the best in people
by being positive about their emotions, and "dissonance," defined as
bringing out the worst in people by undermining their emotions. The book is
arranged in three sections, with the first section describing the
characteristics of resonant and dissonant leadership as well as the four
dimensions of EI, which are self-awareness, self-management, social
awareness, and relationship management. This section also describes the
different types of leadership styles, such as visionary, coaching, and
commanding. The second section outlines the steps one needs to take to
become a more positive leader, and the third section discusses how to use
these newfound skills to build a better organization. Real-life leadership
stories are provided throughout. Recommended for public, corporate, and
academic libraries. Stacey Marien, American Univ., Washington, DC Copyright
2001 Cahners Business Information.
From
Booknews
Goleman
(emotional intelligence in organizations, Rutgers U.) Richard Joyatzis
(organizational behavior, Case Western Reserve U.) and Annie McKee
(education, U. of Pennsylvania) explain how successful leaders use a
reservoir of positivity to stimulate good feeling in those they lead.
Annotation c. Book News, Inc., Portland, OR (booknews.com)
Table of
Contents
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Preface |
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Acknowledgments |
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Pt.
1 |
The
Power of Emotional Intelligence |
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1 |
Primal Leadership |
3 |
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2 |
Resonant Leadership |
19 |
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3 |
The
Neuroanatomy of Leadership |
33 |
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4 |
The
Leadership Repertoire |
53 |
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5 |
The
Dissonant Styles: Apply with Caution |
71 |
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Pt.
2 |
Making Leaders |
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6 |
Becoming a Resonant Leader: The Five Discoveries |
91 |
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7 |
The
Motivation to Change |
113 |
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8 |
Metamorphosis: Sustaining Leadership Change |
139 |
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Pt.
3 |
Building Emotionally Intelligent Organizations |
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9 |
The
Emotional Reality of Teams |
171 |
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10 |
Reality and the Ideal Vision: Giving Life to the Organization's Future |
191 |
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11 |
Creating Sustainable Change |
225 |
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App. A |
EI
Versus IQ: A Technical Note |
249 |
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App. B |
Emotional Intelligence: Leadership Competencies |
253 |
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Notes |
257 |
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Index |
291 |
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About the Authors |
305 |
Available
also as an executive summary from Soundview.
Click Here
The
Leadership Styles in a Nutshell
VISIONARY
HOW IT
BUILDS RESONANCE: Moves people toward shared dreams
IMPACT ON
CLIMATE: Most strongly positive
WHEN
APPROPRIATE: When changes require a new vision, or when a clear direction is
needed
COACHING
HOW IT
BUILDS RESONANCE: Connects what a person wants with the organization's goals
IMPACT ON
CLIMATE: Highly positive
WHEN
APPROPRIATE: To help an employee improve performance by building long-term
capabilities
AFFILIATIVE
HOW IT
BUILDS RESONANCE: Creates harmony by connecting people to each other
IMPACT ON
CLIMATE: Positive
WHEN
APPROPRIATE: To heal rifts in a team, motivate during stressful times, or
strengthen connections
DEMOCRATIC
HOW IT
BUILDS RESONANCE: Values people's input and gets commitment through
participation
IMPACT ON
CLIMATE: Positive
WHEN
APPROPRIATE: To build buy-in or consensus, or to get valuable input from
employees
PACESETTING
HOW IT
BUILDS RESONANCE: Meets challenging and exciting goals
IMPACT ON
CLIMATE: Because too frequently poorly executed, often highly negative
WHEN
APPROPRIATE: To get high-quality results from a motivated and competent team
COMMANDING
HOW IT
BUILDS RESONANCE: Soothes fears by giving clear direction in an emergency
IMPACT ON
CLIMATE: Because so often misused, highly negative
WHEN
APPROPRIATE: In a crisis, to kick-start a turnaround, or with problem
employees
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