From the Publisher
Evaluating Training Programs is a "how-to" book, designed for practitioners in the training field who plan, implement, and evaluate training programs. The author supplements principles and guidelines with numerous sample survey forms for each step of the process. For those who have planned and conducted many programs, as well as those who are new to the training and development field, this book is a handy reference guide that provides a practical and proven model for increasing training effectiveness through evaluation. Kirkpatrick includes detailed case studies of companies that have evaluated their training programs using one or more of the four levels