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Go to the virtual teams website! The Distance Manager: A Hands On Guide to Managing Off-Site Employees and Virtual Teams
by Kimball Fisher, Mareen Duncan Fisher (Hardcover)
 
     
     
  Synopsis
Salespeople and other "virtual" employees who seldom come into the office, and whom you must manage mostly by e-mail and telephone ...

Work teams comprised of people in different locations, different countries, or even different companies —all of whom are expected to work on a common project ... Welcome to the Brave New World of the virtual workplace. If you're a manager, chances are you've already begun to experience the difficult new pressures being placed on those required to manage other people from a distance. In the words of the authors: "Today's technologies and business requirements both allow and demand managers to lead people who work off-site or in the field. If you are a leader you can no longer avoid distance management—you can only choose to do it well or do it poorly. The distance managers who do it well will offer a tremendous competitive advantage to the operations they lead. Those who do not may watch the unraveling of both their organizations and their careers."

This book shows you how to do it well. You'll learn from the experiences of a large cross-section of managers who have been in the front lines of what is this new managerial paradigm, dealing with all over the country or the world! Their job descriptions vary widely: they are sales managers, project team leaders, field-technician managers, executivies of global businesses. They work for a broad range of companies, including Xerox, Hewlett-Packard, Weyerhaeuser, ARCO Exploration and Production, Sun Microsystems, Dell Computers and Proctor & Gamble. But all have had to learn to handle the fundamental problem that every distance manager faces: making sure youare getting peak performance from employees you rarely see face-to-face. Drawing on their hard-won knowledge, The Distance Manager explains:

 

bulletWhat employees want from a distance manager
bulletThe six types of virtual teams and how to deal with each one
bulletSeven competencies that will make you an effective distance manager
bulletHow to conduct "virtual team building sessions" to improve morale
bulletHow to coach employees via e-mail and the telephone
bulletHow to build trust from a distance
bulletHow to create an effective training program for people in remote sites

You'll also learn to master the technology that distance managers depend on, as you are taught the most up-to-date ways to utilize videoconferencing, Web conferencing, manage the daily flood of email, and more. There isn't a better book available on successfully handling this new leadership challenge that will sooner or later affect just about every manager in the country!

 

From the Publisher
This book shows you how to do it well. You'll learn from the experiences of a large cross-section of managers who have been in the front lines of this new managerial paradigm. Their job descriptions vary widely: they are sales managers, project team leaders, field-technician managers, executives of global businesses. They work for a broad range of companies, including Xerox, Hewlett-Packard, Weyerhaeuser, ARCO Exploration and Production, Sun Microsystems, Dell Computers and Proctor & Gamble. But all have had to learn to handle the fundamental problem that every distance manager faces: making sure you are getting peak performance from employees you rarely see face-to-face." "You'll also learn to master the technology that distance managers depend on: videoconferencing, Web conferencing, the daily flood of email, and more. Sooner or later this new leadership challenge will affect just about every manager in the country.
 

Table of Contents
Distance Managing: The Foundation Principles.
The Seven Competencies of an Effective Distance Manager.
Five Things The Cripple the Effectiveness of the Distance Manager.
What Employees Want from a Distance Manager.
Six Types of Virtual Teams.
Stay Connected and Coordinated: The Dos and Don'ts.
The Distance Coach: Getting Peak Performance.
Distance Team Building: Building Skills in Remote Sites.
Distance Training: Building Skills in Remote Sites.
Bulding Trust from a Distance.
Overcoming the Isolation of the Satellite Office.
Managing Employees Who Work at Home.
Leading People Who Don't Report to You.
The Necessity of Face-to-Face Meetings.
Celebrating from a Distance.
The Distance Technology Handbook.
Setting Up a Virtual Office: The BasicHardware and Communications Lines People Need.
How to Use the Telephone.
The Distance Manager's Guide to Efficient Teleconferences.
Videoconferencing: Technology and Table Manners.
 

 
     
 
 
 
 
     

   

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last updated:  08/13/06