|
| |

  |
 |
|
|
Go to the virtual teams website! |
The
Distance Manager: A Hands On Guide to Managing Off-Site Employees and
Virtual Teams
by Kimball Fisher, Mareen Duncan Fisher
(Hardcover) |
|
| |
|
|
| |
|
|
| |
Synopsis
Salespeople and
other "virtual" employees who seldom come into the office, and whom you must
manage mostly by e-mail and telephone ...
Work teams comprised of people in different locations, different
countries, or even different companies —all of whom are expected to work on
a common project ... Welcome to the Brave New World of the virtual workplace.
If you're a manager, chances are you've already begun to experience the
difficult new pressures being placed on those required to manage other
people from a distance. In the words of the authors: "Today's technologies
and business requirements both allow and demand managers to lead people who
work off-site or in the field. If you are a leader you can no longer avoid
distance management—you can only choose to do it well or do it poorly. The
distance managers who do it well will offer a tremendous competitive
advantage to the operations they lead. Those who do not may watch the
unraveling of both their organizations and their careers."
This book shows you how to do it well. You'll learn from the experiences
of a large cross-section of managers who have been in the front lines of
what is this new managerial paradigm, dealing with all over the country or
the world! Their job descriptions vary widely: they are sales managers,
project team leaders, field-technician managers, executivies of global
businesses. They work for a broad range of companies, including Xerox,
Hewlett-Packard, Weyerhaeuser, ARCO Exploration and Production, Sun
Microsystems, Dell Computers and Proctor & Gamble. But all have had to learn
to handle the fundamental problem that every distance manager faces: making
sure youare getting peak performance from employees you rarely see face-to-face.
Drawing on their hard-won knowledge, The Distance Manager explains:
 | What employees want from a distance manager |
 | The six types of virtual teams and how to deal with each one |
 | Seven competencies that will make you an effective distance manager
|
 | How to conduct "virtual team building sessions" to improve morale
|
 | How to coach employees via e-mail and the telephone |
 | How to build trust from a distance |
 | How to create an effective training program for people in remote sites |
You'll also learn to master the technology that distance managers depend
on, as you are taught the most up-to-date ways to utilize videoconferencing,
Web conferencing, manage the daily flood of email, and more. There isn't a
better book available on successfully handling this new leadership challenge
that will sooner or later affect just about every manager in the country!
From
the Publisher
This book shows you how
to do it well. You'll learn from the experiences of a large cross-section of
managers who have been in the front lines of this new managerial paradigm.
Their job descriptions vary widely: they are sales managers, project team
leaders, field-technician managers, executives of global businesses. They
work for a broad range of companies, including Xerox, Hewlett-Packard,
Weyerhaeuser, ARCO Exploration and Production, Sun Microsystems, Dell
Computers and Proctor & Gamble. But all have had to learn to handle the
fundamental problem that every distance manager faces: making sure you are
getting peak performance from employees you rarely see face-to-face." "You'll
also learn to master the technology that distance managers depend on:
videoconferencing, Web conferencing, the daily flood of email, and more.
Sooner or later this new leadership challenge will affect just about every
manager in the country.
Table of
Contents
Distance Managing:
The Foundation Principles.
The Seven Competencies of an Effective Distance Manager.
Five Things The Cripple the Effectiveness of the Distance Manager.
What Employees Want from a Distance Manager.
Six Types of Virtual Teams.
Stay Connected and Coordinated: The Dos and Don'ts.
The Distance Coach: Getting Peak Performance.
Distance Team Building: Building Skills in Remote Sites.
Distance Training: Building Skills in Remote Sites.
Bulding Trust from a Distance.
Overcoming the Isolation of the Satellite Office.
Managing Employees Who Work at Home.
Leading People Who Don't Report to You.
The Necessity of Face-to-Face Meetings.
Celebrating from a Distance.
The Distance Technology Handbook.
Setting Up a Virtual Office: The BasicHardware and Communications Lines
People Need.
How to Use the Telephone.
The Distance Manager's Guide to Efficient Teleconferences.
Videoconferencing: Technology and Table Manners.
|
|
| |
|
|
| |
|
|
| |
|
|
|